1-800-PACK-RAT Moving and Storage at 9101 Wall Street #1200, Austin, Texas.

We expected our pod to be delivered on 9/1. It is now 9/3 and we have not received a return phone call or response from emails sent. Not only is our belongings in the pod but the movers we scheduled to unload it are not available next week. My husband has a back injury and I am at this point not sure when/if we get our stuff how it will be unloaded. This inexcusable. Do not use this company.

That will be extra.

Where to begin with this Franchise. So you get a free quote online or over the phone, but there are all these missing fees that they don't tell you about. For example; their admin fees and extra fees end up being about an extra $100 from the quote they provide you.

You want a specific day? That'll be $50. You want a specific FRAME time, that will be an extra $50.

All in all, renting the 16' unit runs about $500 for them to deliver, move, and pick up. If you keep them an extra month, you need to add an additional few hundred dollars to that amount. You're better off renting a moving truck for a few days, you'll get more space at a lower price.