Cash America Pawn at 3402 Guadalupe Street, Austin, Texas.

Great Prices.

Was once a great shop - but the new manager is a d*ck. After being a customer for almost a decade Cash America has been sold to another company and all old customer data was lost. Attempted to conduct a transaction and even offered for them to contact the old manager, who was awesome, to verify my long and excellent history as a customer. Instead the new manager attempted to regale me with tales about how after 15 years of working in music stores he had managed to scratch his way to the top of a second-rate pawn shop management position. All from behind a window - couldn't even be bothered to get his lazy ass out of his chair and enter the room to attempt to retain me as a customer. Instead, after settling on the terms of the transaction, he became offended and forced the pawn employee to give me back my ID and cancel the transaction. Beyond petty and certainly no way to conduct business. His extremely fragile ego is obviously more important to him than cultivating steady, quality customers.